Privacy Policy

Effective Date: 21.07.2025

At Sorting-Spaces, your privacy is important to us. This privacy policy outlines how we collect, use, store, and protect your personal information when you engage with our services.

1. Who I Am

Sorting-Spaces is a professional home organising service based in Essex. You can contact me at mrsdowding92@gmail.com.

2. Information I Collect

I may collect the following information:

  • Name

  • Email address

  • Phone number

  • Home address

  • Details related to your organising needs (e.g. layout preferences, household information)

I collect this data when you:

  • Fill out the contact form on the website

  • Communicate with me via email or phone

  • Provide details during consultations or sessions (written or verbal)

3. How I Use Your Information

I use your personal information to:

  • Respond to enquiries

  • Schedule and manage appointments

  • Tailor our organising services to your needs

  • Keep records for internal administrative purposes

4. How I Store Your Information

  • Information submitted via our website is securely stored on Google Drive, protected by two-factor authentication.

  • Occasionally, information may be written down during sessions and is either transferred to our secure digital system or shredded once no longer needed.

  • We do not share your data with third parties, unless legally required to do so.

5. Data Retention

We retain your data only as long as necessary to fulfil the purposes it was collected for, including legal or tax requirements. You may request for your data to be deleted at any time by contacting us.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

To exercise any of these rights, please contact us at mrsdowding92@gmail.com.

7. Security Measures

I take appropriate technical and organisational measures to protect your data. This includes:

  • Password protection and 2FA on digital storage

  • Secure shredding of physical notes

  • Limiting access to data only to those who need it

8. Cookies

My website may use cookies for functionality or analytics purposes. You can disable cookies in your browser settings.

9. Changes to This Policy

I may update this privacy policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Me

If you have any questions or concerns about this policy or how your data is handled, please contact:

Sorting-Spaces
Email: mrsdowding92@gmail.com
Phone: 07531 562583